Cisco jtapi client download

If you need to upgrade, download the appropriate client from the cisco callmanager administration as described in the. Updating the jtapi client cisco unified contact center. If you do not upgrade the jtapi client, your application will fail to initialize. Cisco unified jtapi developers guide for cisco unified. The i file contains default values, but client applications can.

If you have upgraded from cisco unified communications manager 4. Currently cisco unified jtapi certificate download api has some security issues, to solve the problem, cisco provides new certificate download apis. Cisco unified contact center enterprise installation and upgrade. Ciscounifiedjtapiinstallation thischapterdescribeshowtoinstallandconfiguretheciscounifiedjavatelephonyapi jtapi client softwareforciscounifiedcommunicationsmanager. Cisco unified jtapi client software cisco community. In order to support this feature for linux based jtapi client machines, auto. Talk telephony application library kit talk provides an efficient and scalable architecture to make cti more easy and web oriented. Cisco unified jtapi client software devnet support updated october 05, 2018 10. If the jtapi client version on the cra server is a later release than the version on cisco callmanager, the jtapi client update tool first uninstalls the existing jtapi client from the cra server and then installs the new jtapi client. New apis require applications to specify a certificate pass phrase and the certificate pass phrase is used to encrypt java key store where client server certificates are stored. Install cisco jtapi client on unified communications manager pg. The cisco cra server, cisco agent desktop, and cisco callmanager communicate using the jtapi client. The jtapi client downloads a ctl file via tftp udp port 69 from the configured tftp server. The extension mobility service works by downloading a new configuration.